Dispute Filings

How to File for Arbitration

The information and links on this page provide information pertaining to the arbitration of disputes as defined in Article 17 of the REALTOR® Code of Ethics and related Standards of Practice.

Correspondence pertaining to request and agreement to arbitrate, hearings and other confidential matters and proceedings should be directed to:

William G. Mullen III, Esq.
General Counsel & Director Of Risk Management
Greater Boston Association of REALTORS®
68 Main Street, Reading, MA. 01867

References and Resources

Before You File an Arbitration Request
How to File an Arbitration Complaint or Response
Inter-Board Arbitration Agreement
Procuring Cause, An Introduction NAR Legal & Policy Division/Code of Ethics (Login Required)

Arbitration Forms

Request and Agreement to Arbitrate
Request and Agreement to Arbitrate, Non member (Form #A-2)
Request and Agreement to Arbitrate Inter-board Arbitration (Form #A-1)to be filed when disputes involve REALTORS® from other local Boards/Associations
Designation of Representative
Designation of Representative, Inter-Board Arbitration

How to File an Ethics Complaint

The links on this page provide information pertaining to enforcement of the Code of Ethics, including ethics complaints, hearings, and disciplinary action.

Recognizing the importance of the duty and obligation of REALTORS® to arbitrate business disputes under Article 17 of the Code, information pertaining to arbitration has been organized under a separate Arbitration section.

Before you file an Ethics Complaint you should obtain and review copies of these documents:

GBAR Ombudsman Program
Code of Ethics & Standards of Practice
File an Ethics Complaint
How to File an Ethics Complaint

Correspondence pertaining to ethics complaints, hearings and other confidential matters and proceedings should be directed to:

William G. Mullen III, Esq.
General Counsel & Director Of Risk Management
Greater Boston Association of REALTORS®
68 Main Street, Reading, MA. 01867

Reference and Resources
Before You File An Ethics Complaint
NAR Legal & Policy Division/Code of Ethics (Login Required) 

How to File For Mediation

The Greater Boston Real Estate Board and the Greater Boston Association of REALTORS® encourage the use of mediation as a first-step toward resolution of conflicts and disputes arising out of real estate business transactions, as defined in Article 17 of the Code of Ethics and further explained in Standard of Practice 17-4.

Fast Facts

Mediation is a voluntary, informal dispute resolution process in which a trained, neutral third party (mediator) helps the disputing parties find and reach a mutually acceptable settlement of their dispute.
Mediation between REALTORS® (principals) and/or their clients is a voluntary process, requiring the consent and agreement of both of the parties.
Mediation is not a substitute for arbitration and its use does not relieve the Board or REALTORS® from the duties and obligations imposed by Article 17 of the Code of Ethics.

References and Resources 

Mediation FAQs
Mediation Procedures
No Loser In Mediation

Forms 

Request For Mediation
Agreement to Mediate
Interboard Agreement to Mediate (for disputes between REALTORS® who are members of another local board/association)