MAA offers National Apartment Association Education Institute (NAAEI) credential programs to provide quality education to our members and the local industry. Earning a credential demonstrates your commitment to your career and gives you valuable insights and real-world skills you can use on the job. Credentials also validate your knowledge and skills, enhance your credibility, boost your confidence and earn you respect among clients and peers. Learn more about NAAEI credentials and courses. Students can take courses online through NAA's Visto platform, or in the classroom with MAA.
Course dates are listed below. Classroom learning provides great connections with expert instructors, local industry information, and networking with other students.
Contact Sharon Cheng with any questions about MAA and NAAEI at [email protected]
Whether you are a property manager or new to property management, this course provides in-depth training and expertise just for you! Earning CAM credentials gives you the skills to increase your community's net operating income; the knowledge to effectively manage an apartment community; and most importantly, the ability to achieve your property owners’ investment goals. This CAM credential is available both in-person or online.
September 9-October 21, 2022, learn more.
A valued supplier partner has a deep understanding of the apartment industry. This course helps you gain that insight so you can better position your products and services to meet industry needs. This course is ideal for new salespeople and helps industry veterans gain further knowledge of apartment community operations.
Certificate for Apartment Maintenance Technician (CAMT)
Maintenance expenses are the single largest controllable element in any operating budget. This course acts as an introduction for new maintenance professionals or as a refresher for the veteran employee, teaching what it takes to run a cost-effective maintenance program.
Coming in Spring 2023
Certified Apartment Leasing Professional (CALP), formerly NALP
Leasing professionals are the first people prospective residents meet and are responsible for generating traffic, conducting leasing demonstrations, overcoming objections and qualifying prospective residents. This program teaches all these skills and more.
October 17-19, 2022, learn more.
This program’s curriculum emphasizes recruiting, retaining and engaging high-performing employees. You’ll also learn to analyze and report property and portfolio financial results, conduct due diligence and community takeovers and oversee management agreements.
Coming in 2024