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Yammer
CALP (Certified Apartment Leasing Professional)
CALP (Certified Apartment Leasing Professional)
Tuesday September 24th - Thursday September 26th
ServiceMaster by Gilmore
390 Lenox Street, Norwood, MA 02062
9:00 a.m. - 5:00 p.m.
Instructor:
Chris Salamanis-Rivera
,
Vice President of Learning & Development
, Beacon Communities
Earning CALP, your first industry credential, signals to an employer your commitment to a career in residential property management.
You'll learn about:
- Using technology to generate traffic
- Monitoring and managing your community's reputation
- Inspecting the leasing center, tour route, model units, and vacant apartments
- Shopping the competition while building relationships with competitors
- Compiling a comprehensive community resource tool
- Effective marketing plans
- Relationship sales process and evaluating personal sales performance
- Evaluating a prospect's commitment level and overcoming objections
- Reviewing the next steps in the sales process with prospective residents
- Applying fair housing laws and communicating rental policy
- Preparing and reviewing leases with new residents
- The move-in process
- Responding to resident issues and maintenance requests with appropriate follow-up
- Building relationships with residents and creating a sense of community
- Reporting incidents, maintaining documentation, and taking corrective action
- Maximizing revenue and operational efficiency
- Securing and processing lease renewals
- Conducting a market survey
Requirements:
To obtain the CALP credential, candidates must complete the following:
- Minimum of six months of onsite property management experience in a leasing role (This can be obtained while taking the course; you will receive a provisional certificate until this requirement is met.)
- Successful completion of three CALP courses
- Pass the examination within six months of declaring candidacy
Registration:
Member:
$525; Register online through user portal
Non-member:
$650; Register by contacting
Kathryn Morgan
*eBook included in course registration fee
If you have any questions, please reach out to
Kathryn Morgan
Refunds will be processed if cancellation is requested within seven days of the start of class.
When
9/24/2024 9:00 AM - 9/26/2024 5:00 PM
Where
ServiceMaster By Gilmore 390 Lenox Street Norwood, MA 02062
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Date
DATE
Sep 24, 2024 - Sep 26, 2024
Time
TIME
9:00AM - 5:00PM
Location
LOCATION
ServiceMaster By Gilmore
390 Lenox Street
Norwood, MA, 02062
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