COVID-19 Resources for the Apartment Community

MAA regularly updates this page with local, national, and apartment industry news, notices, and resources. 

*NAA - Rental Housing Industry analysis of CARES Act - 4/1. Read now
Local legal analysis of rent collection issues during COVID-19. Read now
Guidance on Essential Critical Infrastructure Workers - 3/28. Read now 
Local legal analysis of Massachusetts "essential services" for Commercial Real Estate. Read now
NAA new COVID-19 federal laws. Watch now
Massachusetts construction and worksite guidelines. Read now
Housing Court standing order - 3/13. Read now 
Guidelines for open house and apartment showings in Boston. Read now 

National Apartment Association resources, including relevant government and legal news, daily micro-webinars, best practices, tips for working from home, HUD communications, cleaning advice, and more
NAA webinars and videos including daily micro-webinars 
National Apartment Association Twitter - many helpful news stories and updates from around the web
Home readiness checklist by CDC 
Legal advisories from Boston law firm, Nutter 
Grace Hill resources  - COVID 19 Team training manuals available for download DPH Corona virus news and updates
MA Department of Housing and Community Development (DHCD) Resources 

Something fun
10 Ways to Keep Your Residents Engaged 
Free online fitness classes - great to share with residents 
Free online education sites 

What you can do:
*Help your residents or others find what they need: Winn Companies CONNECT: Use CONNECT to search for free and reduced cost services like food, healthcare, job opportunities, benefits enrollment, rent assistance and more. 

Give to MAA's Charitable Partner, Rosie's Place, a shelter and support system for homeless women in Boston. Donate now

Give to a food bank in your community or the Greater Boston Food Bank. Donate now

COVID-19 Resources for MAA


Information is rapidly changing.  GBREB will update this post as new information becomes available. There's a lot of information about government's response to COVID-19, however we have narrowed the focus of this page to issues impacting the real estate industry to serve as a resource for our members. 

Additional information, including legal advisories are available to members here .

Short-term residential rentals, Department of Public Health, 3/31/20
Mortgage Loan Borrowing , Division of Banks, 3/25/20
Constuction Letter With Guidance  3/25/20
COVID-19 ESSENTIAL SERVICES  Order of  the Governor Assuring Continued Operation Of Essential Services  
Essential Services FAQ
SMOKE ORDER Smoke Alarm and Carbon Monoxide Inspections for One and Two-Family Dwellings and Three to Five-family Apartment Buildings
Standing Order Housing Court
DHCD Resources For Renters and Homeowners

Guidelines For Open House and Apartment Showing Policy
Construction Notice 3/25/20
Construction Permitting 3/16/20


Building Owners and Managers, BOMA Boston, BOMA International
Multifamily Apartments, Massachusetts Apartment Association, National Apartment Association   
REALTORS, Greater Boston Association of REALTORS, Massachusetts Association of REALTORS, National Association of REALTORS
Commercial Brokers Association
Real Estate Finance Association


COVID-19 Rent Policy Update

Click here to view Turk & Quijano, LLP's COVID-19 Rent Collection Issues Update for more information on the CARES Act. 

COVID-19 Rent Policy Update


Join NAA: Ask Congress to Help Renters & Property Owners Recover from COVID-19

NAA launched a grassroots alert asking Congress to include apartments in any relief package, including relief for residents and mortgage forbearance for owners/operators. 
The long-term strength of our nation’s economy hangs in the balance as lawmakers decide how best to provide relief from coronavirus-related hardships. Thus far, Congress and the Administration have offered up several solutions to support economic prosperity and as they decide how best to proceed, it’s our duty to make the apartment industry’s case.

This letter outlines the apartment industry’s requests of Congress. In order to provide the most effective relief to our residents and the industry, we are suggesting a two-pronged approach: Congress should provide direct assistance to renters as well as support for impacted property owners and operators.

We know you take seriously the responsibility to ensure your residents have a safe and stable place to call home. That’s why NAA is urging all members and apartment industry members to submit this letter to their congressional representatives.
Write a digital letter to your senator or representative now. 
Letter to Congress in Microsoft Word

ACT NOW: COVID-19 Relief by Congress

Upcoming Events

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MAA Virtual Meetup
Webinar - Listen Up With Elise Simard
POSTPONED - MAA First Look: The Andi
The Andi Apartments