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Short Term Rental Agreement Reached Between City of Boston and Airbnb

The City of Boston has agreed to a settlement agreement with Airbnb, establishing Airbnb's responsibilities under the City of Boston's short-term rental ordinance.   

Under the terms of the agreement, Boston will continue to require owners to register their units and continue the City's regulations about which units are eligible to be used as short-term rentals. On September 1, 2019, Airbnb's website will add a function to allow hosts to enter and display their required City-formatted registration number. By December 1, 2019, all listings will be required to display a City-formatted registration number, or the listings will be removed. Airbnb will inform users of the City's short-term rental standards, and work with users to ensure their listings are registered with the City of Boston.

In addition, Airbnb will also share key data with the City of Boston, including the listing's unique ID/URL, submitted registration number, unique host ID, listing information, and listing zip code.

Under the agreement, the City of Boston will have the power to notify Airbnb of any listing the City believes is ineligible under Boston's short-term rental ordinance. Unless the host complies with Boston's short-term rental registration process in thirty days, Airbnb will remove the listing from its platform.  

For additional information regarding the short-term rental law and the details of the settlement agreement please visit the City of Boston Inspectional Services website.


Short Term Rental Agreement Reached In Boston


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Announcing Special Public Service Award Recognition for the Late William “Bill” McGonagle The Rental Housing Association's President's Awards Dinner Tuesday, December 3, 2019, 5:30 pm - 9:00 pm, Seaport Hotel, Boston The Rental Housing Association is pleased to present the 2019 Industry Excellence Award to Thomas D. Beaton, CPM, Senior Vice President, Management, The Dolben Company. Active with the firm since 1982, Mr. Beaton is responsible for overseeing the operations of Dolben’s management portfolio, which consists of more than 17,000 multifamily units in New England and the Mid-Atlantic. Mr. Beaton is a Director and Past President of the Rental Housing Association of the Greater Boston Real Estate Board, and a Director of the Greater Boston Real Estate Board. He has also served as Director, Regional Vice President, Secretary, Treasurer, Vice Chair, Chairman-Elect, and Chairman of the National Apartment Association. Over the course of his career, Mr. Beaton has spoken on a wide variety of industry-related topics at national and regional conferences and events. Mr. Beaton has received the Certified Property Manager designation from the Institute of Real Estate Management, is a graduate of the Tilton School, and holds a B.A./B.S. from Tufts University. ______________________ RHA is also honored to posthumously award the 2019 Public Service Award to William “Bill” E. McGonagle. Bill McGonagle was born and raised in a South Boston public housing development in a family of eight.  He has worked with or on behalf of the public housing residents of Boston for more than 40 years.Members of Bill's family will accept the award on his behalf.  He began his career working with public housing residents as a youth Program Director at the Brighton Y.M.C.A., where he worked with young people from the Commonwealth and Faneuil public housing developments.  He later worked at the South Boston Boys & Girls Club with young people from the West Broadway Public Housing development. Bill started working at the Boston Housing Authority in 1981 as a member of the BHA’s Department of Public Safety.  He was subsequently selected by BHA Receiver Harry Spence to participate in a BHA sponsored management training program.  The program included graduate level management classes at the Boston University School of Social Work.  Bill also served as a public housing development manager and as an Area Director overseeing the management of the BHA’s 37 elderly/disabled public housing developments throughout Boston.  He later served as Executive Assistant to former BHA Administrator Doris Bunte where he became directly involved in the integration of the public housing developments in South Boston and Charlestown.  Bill was then appointed Deputy Administrator on April 1, 1992.  He served in that role for 17 years and for three Administrators; David Cortiella, Joseph Feaster, and Sandra B. Henriquez.  Mayor Thomas M. Menino appointed Bill as Administrator for the Authority on June 11, 2009.  He continues to serve in that capacity under Mayor Martin J. Walsh. In the spring of 2010, Bill received the Urban League of Eastern Massachusetts (ULEM) President’s award for his outstanding commitment to serving families and individuals and for his leadership at the Boston Housing Authority in ensuring that BHA residents obtain equal access to resources and economic opportunities. In 2009, he received the J. Lincoln Durand Award from the Mass Union of Public Housing Tenants for providing a positive role model for public housing tenants.  In 2007, he received the John W. McCormack Public Service Award from the South Boston Citizens’ Association for his dedication to public service among many other awards since.  Most recently, Bill received the Affordable Housing Vision Award from the National Housing and Rehabilitation Association in 2018. Bill passed away in October 2019.
2019 RHA President's Awards Honorees

2019 TOBY & Industry Award Winners
Historical Building Winner:
The Innovation & Design Building
Managed by Jamestown L.P.
Owned by Jamestown L.P.

Laboratory Building Winner:
490 Arsenal Way 
Managed by JLL
Owned by Clarion Partners

Earth Award Winner:
Oracle - Burlington 14
Managed by Oracle Americas, Inc.
Owned by Oracle Americas, Inc.

Suburban Office Park, Low-Rise Winner:
The Center at Corporate Drive
Managed by CBRE
Owned by Spear Street Capital 

Suburban Office Park, Mid-Rise Winner:
5th Ave & Totten Pond at City Point
Managed by CBRE
Owned by Anchor Line Partners
100,000 - 249,999 SF Winner:
160 Gould Street
Managed by Cushman & Wakefield 
Owned by James Campbell Company LLC

250,000 - 499,999 SF Winner:
125 Summer Street
Managed by Oxford Properties Group
Owned by Oxford Properties Group

500,000 - 1 Million SF Winner:
225 Franklin Street
Managed by Oxford Properties Group
Owned by Oxford Properties Group

Over 1 Million SF Winner:
One Beacon Street
Managed by CBRE
Owned by Metropolitan Life Insurance Company

Property Manager of the Year, Low-Rise:
Daniel Ferdenzi

Property Manager of the Year, Suburban:
Michael Tibbetts
Taurus Management Services

Property Manager of the Year, Mid Rise:
Michael Carli
Alexandria Real Estate Equities, Inc.

Property Manager of the Year, High Rise:
Amanda Johnson
Oxford Properties Group

Engineer of the Year Winner:
Bill Cannell

Chief Engineer of the Year Winner:
Dan Gobron
Questions about the TOBY Awards: Contact Kayla Burmeister at

BOMA Boston TOBY & Industry Awards 2019

Did you miss our November Newsletter? Read about upcoming BOMA Boston events, news, and educational opportunities!

Read the November BOMA E-News

November 2019 E-News



Check out the November edition of the RHA Insider- featuring highlights from past events, information on upcoming events plus local and national multifamily news.

Click Here for the November RHA Insider
The RHA Insider - November
While the largest destinations for cross-border capital into the U.S. have lost momentum in recent years, Boston is gaining ground.
Foreign investment in office, multifamily, industrial, retail and hotel assets have averaged about $2B annually in Boston’s urban core in recent years, but increased to $3.1B in 2018, according to Real Capital Analytics. 
In downtown San Francisco, foreign investment fell from more than $3B in 2016 to $1.6B last year. Foreign investment in New York City real estate dropped by 50% between 2015 and 2018. “On the basis and return side, we’re an even more attractive market than New York or San Francisco right now,” CBRE Executive Vice President Scott Dragos said. “Boston has historically been behind, so that’s a breath of fresh air.” Read More.
Looking to learn more about Boston's growing international marketplace? Attend GBAR Global Council's International Connection: Working with International Clients program and hear from industry professionals about their work with foreign buyers, sellers and investors. More Information. 
Boston Gaining On New York, San Francisco As Foreign Investors’ Market Of Choice
 On Oct. 15, the long-awaited FHA Condo Rule went into effect. Make sure you are prepared. National Association of REALTORS® (NAR) staff discussed the long-awaited FHA Condo Rule, and its impact on REALTORS® and consumers in this video.
For many years, NAR urged the U.S. Department of Housing and Urban Development (HUD) to finalize changes to the previous rule that would ease restrictions on FHA financing for condominiums, thus enabling more first-time buyers, older adults, and low to moderate-income families to achieve the dream of homeownership. Read More
Down Payment Assistance Available Through MassHousing
 On Oct. 15, the long-awaited FHA Condo Rule went into effect. Make sure you are prepared. National Association of REALTORS® (NAR) staff discussed the long-awaited FHA Condo Rule, and its impact on REALTORS® and consumers in this video.
For many years, NAR urged the U.S. Department of Housing and Urban Development (HUD) to finalize changes to the previous rule that would ease restrictions on FHA financing for condominiums, thus enabling more first-time buyers, older adults, and low to moderate-income families to achieve the dream of homeownership. Read More
Long-Awaited FHA Condo Rule Takes Effect
Article Courtesy of Inman News

These services streamline how we operate and give us insight and clarity:

There are many factors at play when it comes to making a real estate team more efficient. In a previous article, I covered what I consider to be the most important factor, which is building a company culture.

A close second to that is using the proper efficiency tools to help agents stay on track with tasks, office communication, ongoing training and, most importantly, measurement.

Over the years, I’ve used many different CRMs, task management software and websites, and the below list is composed of my favorite tech tools for running an effective and efficient team.  

1. Workplace by Facebook

This is by far my favorite piece of software that I’ve used in the past 12 years for training and creating a virtual company culture.

Think of it as your company’s own private Facebook without the advertisements and the strong political opinions of distant relatives.

We use it for all communication with our team members. We use this for agent onboarding, communication, training and project management.

One of our focuses here at Spyglass Realty is ongoing training, so we’ll video our monthly meeting and then cut it up into segments and take the edited videos and put them in our Agent Onboarding Channel, as well as Agent Training Chanel. We also label them properly so that an agent can search any subject and the proper video appears.  

We use the chat function (which is just like Facebook Messenger) to chat privately or with certain groups. I have paid admins and VAs in certain groups (like Content Marketing) and agents that are taking leads in others. You also have the ability to start a separate group with clients. 

I once started with an investor and met them on a Zoom call (which was broadcast in that group with myself, the investor and an assistant) and signed a buyer rep, toured properties via Workplace Live and closed on two duplexes without ever meeting the client or them visiting Austin.

2. Follow Up Boss

When it comes to customer relationship management systems (CRM), there are a lot of choices. I’ve used a variety of CRMs in the past, and my favorite one is Follow Up Boss. I will say there are CRMs out there that allow for more customization, have a few more bells and whistles, and can potentially do more if you know how to program or hire someone to program for you. 

But if you’re looking for the best, out-of-the-box CRM platform for real estate teams that doesn’t require a computer science degree, Follow Up Boss is my pick. The lead routing, action plans and reporting on this platform are easy to set up and use, and the API works with every lead source that I have encountered. 

You can also make “Smart Lists” based on the time that the lead came into the site, what tags they have, how many times they came back to the site and a number of other functions that allow you to save the criteria of the lead search. You can share these lists with the agents to use as their daily follow-up. 

3. Trello

Every team needs a way to assign tasks to admin and agents. There are a number of tools that accomplish this. I’ve used Basecamp, Asana and Trello.

I find Trello to be the most user-friendly project management tool of them all. The dashboard looks like a game of solitaire and it’s easy to assign a member to each task, assign due dates, and move the card to the completed pile of cards. The key with any number of systems is documentation of these systems.  

4. Zapier

If you’re a team that runs multiple platforms for lead generation, you’ll find that many of these don’t talk to each other the correct way. Zapier is the solution for this.

It’s not just for leads, but in this business, that’s primarily what we use it for. To explain further, software platforms have what is called an API, which is a set of tools, protocols and routines. Each platform has one, and Zapier is software where users can make a workflow from one platform to another. 

There are simple integrations that a tech-savvy broker can implement, but if you’re working with multiple platforms and need a more intricate workflow, you might want to find a Zapier contractor who you can pay to put these together. 

5. Brokerflow

For anyone who’s running a team, it’s important to track growth and performance. Some brokers and team leaders (like myself) aren’t wired for this. For me, BrokerFlow was the answer.

This platform gives team leaders and brokers information on how much business they have done year to date, how that compared with previous years and what sources the business came from. 

You can look at historical data to see what months were the best for you or tell which lender or title company you’ve sent the most business to. It has a leaderboard that shows which agents are the most productive at any given time. It also does transaction management and issues commission disbursements from the platform and 1099 amounts at the end of the year. 

Like Follow Up Boss, there are a lot of services that do something similar, but the reason we like this one is the ease of use for the agents to enter transactions and the ability over the other platforms to measure the success of our team.

Where most platforms focus on transaction management, this one concentrates on providing insight into where business comes from, how that impacted the bottom line and how we’re growing.

Wondering what lead source X is worth it after six months? You can pull out your phone and in two or three clicks see how much business that source has generated. I can tell you exactly (again in a couple of clicks) how much revenue is generated by providing company leads.

This gives team leaders and brokers the peace of mind of knowing where the growth of their company is at any given time and confidence that the agents are progressing at the rate that you (the owner or team leader) set out in their goal-setting session.  

Ryan Rodenbeck is the broker-owner of Spyglass Realty and Investments in Austin. Connect with him on Instagram.
5 Tools That Will Boost Your Team's Productivity


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