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MAA Panel: Excellence in Customer Service

MAA Panel: Excellence in Customer Service
MAA Panel: Excellence in Customer Service
Wednesday, October 26, 2022 | 3:15-5:30pm
CORT Furniture, 10 Post Office Square, Suite 160, Boston


Join MAA for an educational panel on Excellence in Customer Service hosted by your MAA Education Committee! Understanding the needs of your customers and building relationships with your residents are important. Your goal is to deliver a top-notch customer experience every time by exceeding residents' expectations. Justin Holstrom, Regional Manager, CMJ Management, MAA Board Member, MAA Education Committee Co-Chair will be moderating a discussion with our industry leaders: Kelly Foley, NALP, Senior Leasing Consultant and Leasing Trainer, Princeton Properties, Darren Irabor-Brown, Regional Director of Resident Services, Bozzuto, and Nate Lopez, Property Manager, National Development, will discuss how they provide excellent customer service in their respective roles. Gain insights on how to be more responsive, reliable and efficient to deliver the highest quality of customer service.

Schedule
3:15pm - Registration at CORT Furniture
3:30pm - Panel Discussion
4:30pm - Networking Reception (2TWENTY2, 4 Liberty Sq, Boston)

Moderator:
Justin HolstromRegional Manager, CMJ Management, MAA Board Member, MAA Education Committee Co-Chair

Panelists:
Kelly Foley, NALP, Senior Leasing Consultant and Leasing Trainer, Princeton Properties
Darren Irabor-Brown, Regional Director of Resident Services, Bozzuto
Nate Lopez, Property Manager, National Development


Thank you to our Host & Sponsor!



Registration
Members: $40 | Non-Members: $60
Limited spots available; to register, please contact Sharon Cheng.

Cancellation Policy: No refunds are given if canceled within 72 hours of the event. 

Questions? Contact Sharon Cheng.
 
When
10/26/2022 3:15 PM - 5:30 PM
Where
CORT Furniture 10 Post Office Square, Suite 160 Boston, MA 02109 UNITED STATES
Registration not available.
 

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Date
DATE
Oct 26, 2022
Time
TIME
3:15PM - 5:30PM
Location
LOCATION
CORT Furniture
10 Post Office Square, Suite 160
Boston, MA 02109
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